Where we are located

Shipping Address - Where & How to Send Specimens

All samples for IdentifyUS must be sent to a new address and should be clearly marked:

 IdentifyUS, LLC
 c/o InformDX
 15 Crawford Street
 Needham Heights, MA 02494-2618

We do not accept walk-in drop-offs nor can we provide any consultation or assistance from this location.
This is restricted, private lab space.

Please abide by these critical requirements! Specimens must be packaged carefully as follows:

  • If dry, the specimen should be secured within a break-resistant vial (such as a pill bottle), or a closed zipper lock bag.
  • If in liquid (such as rubbing alcohol), include only enough alcohol necessary to cover the specimen and ensure the contents are secure within a break-resistant and leak-proof vial or small bottle. Wrap this container with clean paper toweling, and package all of this within a closed zipper lock bag.
  • Package the vial, padding and bag within an envelope. Use a padded envelope or small box if needed for extra protection.
  • Include a completed specimen evaluation / authorization form with your specimen.
  • The outside of the envelope or box must be marked: IdentifyUS
  • Send the sealed package to the address shown above.

We will notify you by email soon after we have received and evaluated the item.

In preparation for this move, the last day we will receive deliveries at the old address (Needham St., Newton) is on Wednesday October 25. Packages arriving at the old address after that date may be delayed or returned. So, consider delaying shipment for just a few days during this move.

Billing and Administrative Address

For billing, invoicing and other correspondence, please use the following corporate address:

IdentifyUS, LLC
32 Crescent St
Needham, MA 02494-1436

Note: Specimen delivieries can not be accepted at this location.

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© 2019, IdentifyUS, LLC  •   Needham, MA  02494